Terms and Conditions


Stocks are limited. Persons who pay first will be prioritized. Only paid orders will be processed.

Orders will be processed every day and cut off time is 3pm. Please allow 1-2 days for order processing.

We use Poslaju and Gdex for domestic postage, expected arrival of package is within 1-10 working days. You will get a tracking number once we deliver your parcels.

Postage fee will be auto-calculated based on the weight of your cart. If the recipient failed to retrieve parcel and parcel is returned to HQ, the recipient as to bear the cost for second delivery. If the product is shipped outside of Malaysia, Xorrra Beauty will not take responsibility if it is held by customs or other authorities and will not bear any cost for redeliver.

Once payment is made, it is not refundable. All products sold are not returnable. Xorrra Beauty reserve the right to refuse service to any persons, for any reason.

In the case of defect products, customers have to return the defect item to Xorrra Beauty for inspection before refund. Postage will be borne by Xorrra Beauty. Do contact our admin for return process.

By paying the payable amount, it is hereby deemed that you have read, fully understood and agreed to abide by the stated terms and conditions unreservedly.

Please read this carefully before purchase. Thank you and have a happy shopping.